Terms of service

PRIVACY POLICY

The policy below details the governance of Perfumes LOEWE (hereinafter referred to as "Beauty Maison") regarding personal data on the website https://loewelearn-mc.teachonmars.com/auth/login (hereinafter referred to as the "Website") and the Beauty Maison application (hereinafter referred to as the "Application") (hereinafter referred to as the "Policy").

Beauty Maison places great importance on the processing, confidentiality, and security of your personal data.

Beauty Maison respects your concerns about the privacy of the personal information and data you provide. By sharing your personal information and data, you consent to Beauty Maison using, analyzing, and, where applicable, disclosing it for purposes strictly related to the proper functioning of the Website and contests organized via our website https://loewelearn-mc.teachonmars.com/auth/login and the Application. Consequently, Beauty Maison encourages you to read this Policy carefully. The Policy applies to all personal data you provide to Beauty Maison and aims to inform you clearly, simply, and comprehensively about the processing of the personal data you provide, or that may be collected through your various interactions with Beauty Maison during your use of the Website and the Application, its potential transfer to third parties, as well as your rights and options to control your personal information and protect your privacy.

In this Policy, you will find the following information:

General Information – Company Identification
Types of Data Collected
Data Collection
Purposes of Data Collection
Data Retention
Recipients of Your Data
Security and Confidentiality of Data
Your Rights Under European Regulations
Exercising Your Rights

1. General Information – Company Identification

Perfumes Loewe, S.A., a company with headquarters located at Calle Isla de Java 33, 28034, Madrid, Spain registered in the Madrid Commercial Register of Companies in General Volume 10,190, Folio 183, Sheet No. M-91860, with Tax Identification No. A-79287124.

Beauty Maison is the controller of the personal data collected on the Website and the Application under applicable personal data regulations, including Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as the "GDPR").

"Personal data" refers to any information related to an individual that allows them to be identified either directly (such as your name) or indirectly (e.g., through a unique login identifier).

Beauty Maison collects personal data provided when registering on the Website or the Application and creating an account.

2. Types of Data Collected

During its activities, Beauty Maison may collect certain data directly from you through electronic forms on the Website and the Application. The information we may collect includes:

First Name
Last Name
Position Start Date Month
Position Start Date Year
Email
Work Setting (store based / On route / Office based)
Job Title
Region
Country
City
Shop / Office

These fields are mandatory for registering and creating your account on the Application.

3. Data Collection

As part of your interactions with Beauty Maison, we may collect data via the following touchpoints:

Logging into the Application
Navigating the Beauty Maison Application
Completing Beauty Maison training sessions

Mandatory personal data is marked with an asterisk on every data collection form. If you do not provide this mandatory information, Beauty Maison may not be able to respond to your requests and/or provide the requested services. Other information is optional and helps us get to know you better and improve our communications and services.

4. Purposes of Data Collection

Beauty Maison uses your data for the following purposes:

Registering and creating your account on the Website or Application
Managing your profile
Handling your requests
Improving Beauty Maison products and services, as well as the Application

The legal basis for processing your data may vary depending on the context in which it is collected:

Beauty Maison's legitimate interest: improving products and services, preventing fraud, and securing tools.
Contract, between you and the beauty maison

5. Data Retention

Data is retained for no longer than necessary for the purposes for which it was collected and/or to comply with legal obligations and applicable retention periods.

When Beauty Maison no longer needs your personal data, it will be deleted from its systems or anonymized to ensure you can no longer be identified.

6. Recipients of Your Data

Your data is intended for authorized Beauty Maison personnel handling your requests. Beauty Maison ensures that only duly authorized individuals have access to your personal data when necessary for the purposes.

Beauty Maison will only share your personal data with third parties if necessary and, where possible, in a form that does not directly identify you, in the following cases:

You have given your prior consent for sharing this information.
Beauty Maison needs to share this information with trusted third-party service providers or other entities within the LVMH group acting as processors under instructions from Beauty Maison to provide the requested services.
Beauty Maison is required by judicial or administrative authorities to disclose this information
Third parties in cases of a change in control, for legal reasons, or with your prior consent.

For the technical management of data storage, your data will be centralized on the servers of Beauty Maison's service provider located in Ireland.

7. Security and Confidentiality of Data

Beauty Maison takes all reasonable precautions to protect the confidentiality and security of your personal data and prevent it from being altered, damaged, destroyed, or accessed by unauthorized third parties.

Your data may be accessed, transferred, or stored outside the European Union. Beauty Maison ensures this is done securely and in compliance with applicable laws, taking necessary measures to ensure third parties adhere to the commitments outlined in this Policy, including signing contracts based on European Commission-approved models.

8. Your Rights Under European Regulations

You have the following rights under the GDPR:

Right to information: Obtain clear, transparent, and understandable information on how we use your data.
Right of access: Access the personal data Beauty Maison holds about you.
Right to rectification: Correct inaccurate or outdated data.
Right to erasure ("right to be forgotten"): Request the deletion of your data unless a legal reason requires retention.
Right to object: Opt-out of receiving communications about offers, news, or events.
Right to withdraw consent: Revoke consent for processing based on consent at any time.
Right to data portability: Transfer your data to another provider, where applicable.

You also have the right to issue specific or general directives regarding the retention, deletion, or sharing of your data after your death.

9. Exercising Your Rights

You can exercise these rights by contacting Beauty Maison at:

For internal employees: datospersonales@perfumesloewe.com
For external users: data.loewe@perfumesloewe.com

You also have the right to file a complaint with the Data Protection Authority in your country.

10. Policy Updates

Beauty Maison may update this Policy due to changes in its practices or legal requirements. We encourage you to regularly review the "Privacy policy" section for updates.

COOKIE POLICY

This Cookie Policy explains how Beauty Maison uses cookies to improve the user experience and optimize the Application's functionality.

I. What is a Cookie?

A cookie is a small text file placed and stored on your device (computer, tablet, smartphone) when you use the Application. Cookies enable the Application to recognize your device and collect information about your usage to provide a personalized experience and facilitate navigation.

II. Types of Cookies We Use

In the context of the Application, we only use the following type of cookies:

Strictly Necessary Cookies:
These cookies are essential for the functioning of the Application and allow access to core features, such as managing your account, securing your session, and remembering your preferences. Without these cookies, certain parts of the Application may not function properly.

III. Why Do We Use Cookies?

We use cookies to:

Ensure the proper functioning of the Application and provide secure navigation.

IV. How Long Do We Retain Cookies?

The cookies used in the Application have a limited lifespan and are retained only for the period necessary to fulfill their intended purposes. Persistent cookies are kept for a maximum of 13 months from their placement on your device, in compliance with applicable legislation

V. Updates to the Cookie Policy

Beauty Maison may update this Cookie Policy to reflect technical or legal changes. We encourage you to regularly review this page to stay informed of any updates.